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Important Policies

Please Review Our Studio Policies

01

Uniform Policy

Required Attire:

• Pre-Primary: Pink leotard, Pink ballet tights, Pink ballet skirt, Ballet shoes, Hair in bun

• Primary: Blue leotard, Pink ballet tights, Blue ballet skirt, Ballet shoes, Hair in bun

• Level 1: Purple leotard, Pink ballet tights, Purple ballet skirt, Ballet shoes, Hair in bun

• Level 2: Black leotard, Pink ballet tights, Black ballet skirt, Ballet shoes, Hair in bun

All uniform items can be purchased at our studio. Proper attire ensures safety and helps our kids develop discipline.

02

No-Show Policy

We understand that schedules can change. To maintain class quality and respect our instructors' time:

• Students who miss class without notice will not be eligible for makeup classes

• Please notify us at least 6 hours before class if your child cannot attend

Repeated no-shows may result in loss of enrollment spot

03

Cancellation Policy

  • ILLNESS & ABSENCES

For an absence due to illness, CPAD NYC must be notified at least 24 hours in advance.
A valid doctor’s note or medical documentation is REQUIRED in order to receive a make-up class for an illness-related absence. Without appropriate medical documentation, CPAD NYC is unable to provide a make-up class, credit, refund, or tuition adjustment.
Same-day illness notifications, late cancellations, and no-shows do not qualify for a make-up unless CPAD NYC determines that a documented medical emergency warrants an exception.

 

  • MAKE-UP CLASSES

Students may receive up to three (3) make-up classes per semester for qualifying, documented illness or other approved excused absences, subject to class availability and CPAD NYC approval.
Make-up classes are not guaranteed and are provided solely at the discretion of CPAD NYC. They have no cash value and cannot be exchanged for a refund or credit.
Make-up classes must be taken during the same semester. They cannot be carried over to a future semester, transferred to another student, or rescheduled if the student misses the make-up class.

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  • EMERGENCIES

Medical or family emergencies may be reviewed case-by-case at the sole discretion of CPAD NYC. Appropriate documentation may be required. Any exception granted by CPAD NYC does not establish a precedent or obligation to grant future exceptions.

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  • NO REFUNDS OR CREDITS

ALL SALES ARE FINAL. Tuition, registration fees, and class payments are strictly non-refundable and non-transferable.
Missed classes do not qualify for refunds, credits, prorated tuition, tuition adjustments, or extensions, regardless of the reason for the absence.

CPAD NYC reserves the sole right to determine whether an absence qualifies for a make-up class.
By enrolling and submitting payment, the student and/or parent or guardian acknowledges, understands, and agrees to this policy.

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